Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,467,810
Community Members
 
Community Events
177
Community Groups

How can I prevent external image loading in incoming email?

Aleksi Kallio
Aleksi Kallio I'm New Here Jan 10, 2023

Hi,

 

I'd like to prevent Jira from loading external images in incoming emails to prevent tracking pixels etc. from loading. However, I can't find the setting for this.

 

I'm using the default email address, to which I'm redirecting our support address.

Answer
Watch
Like Be the first to like this
87 views

1 answer

1 accepted

1 vote
Answer accepted
Alex Koxaras _Relational_
Alex Koxaras _Relational_ Community Leader Jan 10, 2023

Hi @Aleksi Kallio and welcome to the community,

Currently there is no such setting for your request. However there is a workaround on this issue https://jira.atlassian.com/browse/JSDCLOUD-10990 (which you can vote and watch) which suggests to use Jira automation "to update the tags on external attachments".

There is also this issue https://jira.atlassian.com/browse/JSDCLOUD-6037 which is in review and might be of interest to you.

Let me know if that helps.

View More Comments
Aleksi Kallio
Aleksi Kallio I'm New Here Jan 11, 2023

Hi @Alex Koxaras _Relational_ ,

 

Thanks for your answer, that at least helps. I've voted on the issue and hope to see an official solution someday.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events

See all events