How can I connect Service Desk with Software Board?

[The App Anvil LLC]

I am new to Jira.  I have a service desk instance, that needs to feed to a kanban board. 

(https://uprightly.atlassian.net)  How do I connect these two?

[Joseph Chung Yin]

@The App Anvil LLC -

Unfortunately, JSM (JSD) project doesn't support Kanban board concept out of the box.  It uses the concept of QUEUES instead.  Only Jira project uses the concept of SCRUM/KANBAN boards concept.

Only if you are also using Jira in addition to JSM (JSD) in the same env, then you can try the workaorund mentioned - https://confluence.atlassian.com/cloudkb/kanban-boards-for-jira-service-desk-cloud-1001823609.html

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.