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How can I configure the welcome page on service desk

Ben Davis
Ben Davis I'm New Here Oct 23, 2020

Our teams use confluence, service desk, and jira. 

I want to show links to FAQ items in our wiki as the home page of the service desk, above all the action items such as open a ticket, request a feature, etc.

 

Where can this be configured? Is it possible to customize the default page a user sees on service desk?

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Kian Stack Mumo Systems
Kian Stack Mumo Systems Community Leader Oct 23, 2020

Ben,

The only way you can add custom links to the portal is to customize your announcement banner. To do so, navigate to your Project Settings > Portal Settings > View and Change your announcement banner

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