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How can I configure the welcome page on service desk

Ben Davis I'm New Here Oct 23, 2020

Our teams use confluence, service desk, and jira. 

I want to show links to FAQ items in our wiki as the home page of the service desk, above all the action items such as open a ticket, request a feature, etc.

 

Where can this be configured? Is it possible to customize the default page a user sees on service desk?

1 answer

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Ben,

The only way you can add custom links to the portal is to customize your announcement banner. To do so, navigate to your Project Settings > Portal Settings > View and Change your announcement banner

Screen Shot 2020-10-23 at 4.20.07 PM.png

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