Assume I have set up a new JSM site and Opsgenie is included.
I have not been able to find a way to have alerts trigger issue creation in JSM.
I can't find any documentation on doing so.
How does one go from an alert to a Jira issue, ideally automatically? If not automatically then how?
HI @Tansu Akdeniz - isn't Opsgenie already integrated by definition? You create a new ITSM project and as soon as you click something like Alerts Opsgenie opens.
But lets say I still need to do this. OK. I get to step 2: Go to Opsgenie Jira Integration page.
And it fails completely. I'm the site and org admin. How could i be lacking permission?
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