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How can I clean unfinished Chat configuration (Atlassian Assist) in a Jira SM project?

Rita Leitner Gaspar June 27, 2023

I was configuring Chat connection (Channels > Chat > Configure) in a Jira SM project with Slack. Did the first and second step (Connect your service project to assist and Select request types) but hen realize that was not the correct project. Now I don't have any way to revert and the configuration is stuck in the Set up your chat channels.

I have other projects connect so I don't want to uninstall/install Assist.

What can I do to clean unfinished Chat configuration?

 

1 answer

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Malene Vikkelsø September 27, 2023

I have the exact same issue. Did you ever find the solution?

I have created a support ticket with Atlassian.

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