This question is in reference to Atlassian Documentation: Create your service desk request types
How can I add a field named "Project Name" as a mandatory field on a Request type?
I need my customer portal to be common across several projects, but in most of the request type forms, customer should be able to select one of the Projects he has access to.
Assuming you have serveral customer portals and assuimg you have a custom field of type i.e select list named "Project Name" you can add this field to the projects create screen and the request types field configuration. After this you can check the required checkbox beneath the field name
Thanks Julian. But I was referring to the "JIRA Project Name" list for the JIRA projects that i am administering; not a separate list of Project Names... is there a way to add that somehow? Second, ability for a customer who is authorized for a particular sub-set of those JIRA projects, to only see those in the drop down when he goes to create a Service request of a certain type.
Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events