How can I add SLAs to "Raise a request" screens ?

[Pete P]

My business wants to display SLAs to the customer on the "Raise a request" screens.  Ideally this would be in a similar fashion they are displayed on standard issue screens that the agents see.  How can I customize these screens, possibly they have a name but I don't see them.  Any assistance is appreciated. 

[Alexander Bondarev · Accepted solution]

Hi, @Pete P ! 

Out-of-box customers can't see JSD SLA's on Portal.

You can show SLA's and any custom field by app - Extension for Jira Service Desk.

[Pete P]

@Alexander Bondarev  perfect, thank you~  I will install it

[Alexander Bondarev]

Feel free to contact! 
Atlassian has an excellent community:)