Hovering Text Window

[Arianna Castillo]

Hello, is it possible to have a hovering text window when the cursor is over a word in a Jira form? 

[Joseph Chung Yin · Accepted solution]

@Arianna Castillo -

Welcome to the community.  In Jira/JSM Cloud env, it is not possible to achieve what you are asking for.  The only thing that you can do/control in Request Type Form configuration or Field configuration to add your custom help-text (i.e. tooltips) against the fields.

Note - Custom help-text setup in your Field Configuration Scheme will only be displayed in Issue Creation/Issue Editing screens.  Those help texts will not be available when one viewing the issue.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Eugenio Onofre]

Hello @Arianna Castillo
Welcome to the Atlassian Community!

Tooltips / popups are not available for Jira Service Management in cloud, unfortunately.

Regards,
Eugenio