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Hide transitions to internal team

For our clients we let them transitions items to certain statuses, however, it makes it messy for our team and they saying it makes it complicated. Is it possible to hide the "transition" labels inside of JSM?

I've attached a screen of those transitions and also my workflow.

Screen Shot 2021-03-23 at 11.58.27 AM.pngScreen Shot 2021-03-23 at 12.00.55 PM.png

1 answer

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Hello @Brandon J_ Steiger ,

you could use workflow Condition. Check out this documentation:

If you want to hide the transition from all the users, just use "Always False Condition" for needed transitions.

Hope that helps,

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