Hide "Shared with" user list from portal

[Anna Protopapa]

Hello,

We are trying to remove the list of the "Shared with:" users from the issue view form on the JSD portal. We have removed the "Share with" button using permissions.

Is there a way to do this for a specific Service Desk Portal?

Thank you,

Anna 

[Divyanshi · Accepted solution]

Hi Anna,

Thanks so much for your question.

Apart from the permission workaround you’re currently using we don’t support this for an individual portal. There is an existing suggestion ticket that best fits your description: https://jira.atlassian.com/browse/JSDSERVER-4648

If this is the case, you can vote, comment, and follow on this ticket to help raise the impact of this feature. You can read more about how we prioritise what to implement here.

Thank you,

Divyanshi
Jira Service Desk

ps. if this answer is correct, please select the ‘accept answer’ button