We are trying to remove the list of the "Shared with:" users from the issue view form on the JSD portal. We have removed the "Share with" button using permissions.
Is there a way to do this for a specific Service Desk Portal?
Thanks so much for your question.
Apart from the permission workaround you’re currently using we don’t support this for an individual portal. There is an existing suggestion ticket that best fits your description: https://jira.atlassian.com/browse/JSDSERVER-4648
If this is the case, you can vote, comment, and follow on this ticket to help raise the impact of this feature. You can read more about how we prioritise what to implement here.
Jira Service Desk
ps. if this answer is correct, please select the ‘accept answer’ button
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