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Hide columns from customers

Janice Edwards
Janice Edwards Aug 03, 2022

I am trying to figure out how to set what columns a customer can see when accessing all requests in their organization from the Customer Portal.  I'd like to hide the requester field so that submission to the service desk are accessible but anonymous.  I am not sure if this is possible.

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Brant Schroeder
Brant Schroeder Community Leader Aug 03, 2022

@Janice Edwards You can not hide the requestor field in the JSM customer portal through the delivered product.  I am pretty sure that apps like refined do not even allow you to hide that information in the customer portal.  With refined you might be able to hide it with custom css.

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Brant Schroeder
Brant Schroeder Community Leader Oct 24, 2022

@Janice Edwards Can you accept the answer so others can find the correct answer.

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