Hide a field for certain group of users

[Ilya Checheneu]

Hello team! 

I have a question regarding the Jira Service Desk HR Project. 

I am trying to achieve the following:

All users can create a Jira HR Service Desk Request, but:

• Only certain user groups should be able to:
  • See certain fields;
  • Edit certain fields.

An example of the situation:

we want to relocate an employee from one location to another location. We should be able to put Eployee's current location --> future location. An employee's current salary --> future salary. An employee's current responsibilities --> future responsibilities. 

So we have three different roles here:

• Requester - creates a request and is allowed to put the initial information;
• Supervisor - enter salary and responsibilities - related information;
• Executor - Executes the necessary activities after the relocation is approved;
• HR - oversees the process of relocation.

I need the Supervisor and HR to be able to see the salary and responsibilities - related fields. The requester and executor are not allowed to see these fields.

Please advise how can I achieve the requested result. 

Thanks! 

[Nic Brough -Adaptavist- · Accepted solution]

Welcome to the Atlassian Community!

Jira does not have field level security or permissions (barring a couple of system fields, but they're not about visibility).  So there's no way to do this.

There are ways to hide an entire issue, reducing its visibility to a select crowd.

[Ilya Checheneu]

Thank you, Nic, I will check different security groups and screens.