Hi, I have a problem with add customers. Where I can add? I see a knowledge base but its not work. Left is knowledge base and right is my account
Pls help :
Anytime @Adam Chovanec
Hope you have a great weekend too
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Welcome to the Atlassian community.
You are not seeing customers on the left pane menu because the project you are using is a software project.
To add Customers you need to have a service desk project.
Click on Projects on the navigation bar.
Project - > Create project- > Change template
On top of the page you will find a drop down menu with the following choices :
Choose service desk, then choose the right service desk project that matches your needs
Hope you have an enjoyable Jira Journey
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Thank you, I do new project and change teplate but I see just software and bussines, no service desk.
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