Hi is there a way to change the outgoing email address that a customer receive?

[Tiffany Scott]

The outgoing email address that our customers see, is in the format of jira 

John Doe (Jira) jira@ourdomain.atlassian.net

Is there a way to change the outgoing email address to our own email address?

Thank you so much

[Graham Wells]

I believe you can find this setting under Project Settings -> Notifications

There is the default address there which can be edited if you are an organisation admin to prove the domain claim to use a company email address.

Hopefully this is what you were after and it helps!

[Tiffany Scott]

Thank you, will give a try