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Hi Team, i want to get a list of customers from JIRA Service Desk

Hi Team,

How can i get a  list of all active external Jira service desk customers from JIRA Service desk.

2 answers

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Answer accepted



You must be an administrator. Access:
Gear (configuration)> User Management: Jira Service Management

Hello @shrikant maheshwari 

If you are looking for plugin which can fulfill your requirements, I would like to suggest you User Management Plugin which can get you the list of all active users. It also has the capability to deactivate the users who have never logged in or who are not active from certain time period.

Your problem can be resolved very easily if you go with the plugin!
Feel free to reach out to us at or you can raise the ticket in case you need any help!

PS: I work with the miniOrange organisation, which is also one of the top SSO Vendors!



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