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Reminders by filtering out 1. "Assignee not assigned for milestone, artefact,issue",
2. "No due date for milestone, artefact, issue etc"
3. Upcoming due dates and reminder to finish those tasks
4. Milestones, issues or artefacts that are not updated in previous week, a reminder for that.. all them being mutually exclusive reminders
It would be great if anyone can help with work around, if any or has prior experience
Hi @Wani, Yash
I can think of a couple of options here:
As a general note - you can create dynamic search filters based on any User Picker field, that provides results based on the user who is logged in. The function for this is currentUser()
For example, if the "Assignee" contains the Owner, you could use this filter:
Assignee = currentUser()
^ If you then sent a Subscription to all Assignees, they'd each get their own specific results, based on only one filter. This saves you creating a filter per PM/Owner.
Option 1 - Filters/Subscriptions
Subscriptions are a way to send a list of Issues to a user via email, based on a schedule.
To do this...
issuetype = Milestone and due is EMPTY and Owner = currentUser()
Users should then receive an email based on the schedule and the filter results.
Option 2 - Dashboard/Confluence Page
A Dashboard could provide a summarised view of all 4 list items in one view.
You would need to:
For example, you could use the Filtered Results Gadget to provide lists of Issues, like in Issue Search.
Option 3 - Automation
This option is probably better suited to single Issue reminders.
You can use Automation to send custom notifications - for example, if you wanted to remind Owners that a single Issue was missing a Due Date once a week, you might use this rule:
Lots of options to try here! Let us know what you think!