I am unable to add any customer as the reporter on any ticket. When typing their names in, the dynamic droplist does not appear. I am able to add to requested participants and when I begin to type the customer's name the dynamic droplist appears allowing selection.
@Jonathan_Vo It may be a permission issue. Can you check if you have "Modify Reporter" permission in the project, as mentioned in this JIRA document on Project permissions: https://confluence.atlassian.com/adminjiraserver073/managing-project-permissions-861253293.html
NOTE: This permission should generally only be granted to administrators.
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