Help with workflows for new statuses

Grace Dowling February 26, 2025

Bear with me here, I'm lost. I watched the Atlassian Workflow Webinar the other day and have looked online, as well, but having trouble getting these set up. Wanting to add new statuses for more clear timelines to stakeholders: Waiting on requirements, Pending prioritization, In design phase, Awaiting approval (Under Review could take or leave)

Workflow diagram.png

The first image is the order of what I am trying accomplish in terms of have dependencies. The second image is the text view of what I am trying to do.

 

Text workflow.png

 

Finally, the third image is how it looks on the diagram view, after making the text updates above, which maybe is correct, but I don't think so and I don't want to hit publish workflow changes yet.

final workflow.png

2 answers

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Marc - Devoteam
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February 27, 2025

Hi @Grace Dowling 

This article should provide you with guidelines, how-to-create-workflows 

It could be that the workflow editor looks different, that's ok.

Atlassian is busy and developing a new workflow editor, but the images in the article are based on the old editor.

See this artciel on the editors, changing-your-default-workflow-editor 

 

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Mathew Lederman
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February 26, 2025

@Grace Dowling first, I'd suggest separating out the statuses a bit to make it more clear what is transitioning where. Next, it looks like you may have transitions OUT of all of our new statuses, but you don't have a transition IN to the first one after Open. 

The red dotted surrounding lines typically mean there are no transitions going to that status. In other words, there is no way to get to that status. 

Grace Dowling February 26, 2025

Hi Matthew,

Thanks - I'll separate out, create a transition into each after open, what do you suggest after that? I'll share a screenshot once I've done that. Thanks for the answer and bear with me again lol.

Mathew Lederman
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February 26, 2025

Sorry, they don't all need to be connected to the Open status, just one of them does. 

For example, if the standard process is Open > Waiting on Requirements > Done, you don't need a connection between Open and Done, but you need a transition from Open to Waiting on Requirements and one from Waiting on Requirements to Done.

Like Marc - Devoteam likes this

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