I'm setting up the Skill Yoga Help Desk and I have some questions.
- How can I customize the cards in the 1st page of the help desk?
- Do the customers need to login to Atlassian to be able to reach the help desk and the knowledge base? How can we create a way that they don't need to login?
- How can I put the Knowledge base articles visible in the help desk? Until now I can only have access if I search for it.
- Is there a good tutorial about the customisation of the portal? I find very non intuitive.
Hi Lenor, welcome to the Community. I would first suggest consuming some intro documentation as it might give you a more complete answer. Here is a good place to start - Getting started
with that said here are some answers to you specific questions...
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