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Help Center Recent list

What should be showing on the Help Center page under the recent requests section.  I was expecting the last x number of requests that I made.  But I am only seeing one request and it isn't even the last one I made.

We are getting ready to roll the help center out to the company so we would like to know what to tell people when they ask what is going to show up in that section.

 

Thanks

 

Dan

1 answer

0 votes
Liron Atlassian Team Jan 20, 2021

Hi Dan!

Is it possible you have a filter selected in your view? Perhaps this is what is causing you to only see a subset of your requests?

Cheers

Liron

Where would I check.  I wasn't aware I could filter the HelpCenter request list.

Liron Atlassian Team Feb 02, 2021

Are you seeing a drop down menu at the top of the list? 

no, I am attaching a screengrab of our help center.  I only have one request in my recent and it isn't that last request I made.

 

helpcenter screen_grab.png

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