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Any possibility to create service desk between two departments if yes share tutorials or links. Thanks

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Jack Community Leader Sep 23, 2020

Please explain what your goals are.

@Jack Creating a process with multi statuses like when HR send a request to IT we should handle that request till we finalize it, then reply them

Jack Community Leader Sep 23, 2020

Sure. I use JSD for HR staffing, Facilities, IT, etc. it is pretty straightforward if you have set up other JSD projects.

Like Mariwan Karim likes this

@Jack thanks for your quick feedback, actually am new for jira please guide me for a good tutorial, as am trying to use jira for my company!

Jack Community Leader Sep 23, 2020

I would highly recommend you start with the getting started docs - https://support.atlassian.com/jira-service-desk-cloud/resources/ 

it would be difficult to guide you without some experience.

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