Groups Available for "Assign To"

MJCorcoran
Contributor
July 30, 2024

We have several projects, each with a different set of groups they need to assign people to. By default, the group picker in all projects displays groups that have a "*" prefix. We also have groups that have a "+" prefix, and if you press the + key, they will display in the picker instead. How did the * get to be the default? And can we filter which groups are available to different projects to select from?

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Hans Polder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 30, 2024

@MJCorcoran 

How many groups with * do you have, roughly? You can get a 'quick' count by filtering on it in the Group Admin section on admin.atlassian.com and seeing how many pages are there. 

In my general experience, the pickers are limited to a certain amount of items, after which it will simply stop showing other entries unless you search for them.

 

MJCorcoran
Contributor
July 30, 2024

So it looks like you are correct! Jira must see * as the top of an alpha sort and the group picker only displays 20 items. Once I took a few obsolete ones out, I started seeing others showing up at the bottom.

Thanks! 

Hans Polder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 30, 2024

Hey,

That's correct. Sorting is first done on non-alphabetical characters (in an order I could not explain, and is actually different on Jira Server, for some reason :D), and only then starts to do so on abc and so forth.

Happy to hear that it's now sorted!

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MJCorcoran
Contributor
July 30, 2024

Thanks Hans. Probably a few dozen, but the group picker by default displays only the groups with the * in front. I don't think it would just happen to run out of room at the bottom of an alphabetical listing of starred entries...but it is Jira. :-)

 

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