Group Permissions for Dashboards

[Dale Kalsow]

Hi, I am new to administrating Jira Service Management.  I see when I create a new dashboard on of the options I have is to set the Viewers property by Group.  Where do I go to setup those groups?

Thanks  

[Brant Schroeder · Accepted solution]

@Dale Kalsow Welcome to the Atlassian community

You should be able to share a dashboard using any of the following: 

• Group—A group of Jira users.

• Project—All members or members with specific project roles working on one or multiple projects.

• Any logged-in user—Any user who is logged in to your Jira Cloud site. 

• Public—Public sharing means sharing the dashboard with users who are not logged in to your Jira Cloud site. Note that if you share a dashboard publicly, it will be visible and searchable on the internet. See Prevent or remove public access for more information.

• User—An individual user.

https://support.atlassian.com/jira-cloud-administration/docs/manage-shared-dashboards/ 

A group is a created and administered within Jira by a Jira administrator.   https://support.atlassian.com/jira-cloud-administration/docs/create-and-update-groups/   

Because this is something that they can only administrer I would suggest using Project or a specific project role.  Hopefully you are a project admin and then it would allow you to manage access to that dashboard.  

[Dale Kalsow]

Thanks 

[John Funk]

Hi Dale - Welcome to the Atlassian Community!

Groups are added under User Management administration. Settings > User Management.

You must have Organization Admin permissions or User Management permissions.