Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Get proforma form from JIRA API

Hi team,
Is there any ways that I can check if a jIRA form is using Proforma from service desk API? 

Thanks

1 answer

0 votes
Mohammed Amine Community Leader Dec 07, 2021

Yes but checking the response (JSON) that you get when you get the issue/request. Are you using JSM Cloud API or Jira Cloud API? (meaning are you from the client side or agent side)

Thanks @Mohammed Amine  for the response.

We have customers using Jira server and Jira cloud so we are developing against both. ( But mostly JIRA server /agent)

We mainly want to know if the available request types/forms in a project  using Proforma with servicedeskapi before even a user files an issue/requests e.g. 
```

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

JSM Jira Automation: How to Send SLA Breached Notifications

Hi Everyone, In   this tutorial,  we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached.   SLA Threshold Trigger The SLA t...

722 views 5 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you