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Get proforma form from JIRA API

Ti-Fen Pan December 7, 2021

Hi team,
Is there any ways that I can check if a jIRA form is using Proforma from service desk API? 

Thanks

1 answer

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M Amine
Community Leader
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December 7, 2021

Yes but checking the response (JSON) that you get when you get the issue/request. Are you using JSM Cloud API or Jira Cloud API? (meaning are you from the client side or agent side)

Ti-Fen Pan December 9, 2021

Thanks @M Amine  for the response.

We have customers using Jira server and Jira cloud so we are developing against both. ( But mostly JIRA server /agent)

We mainly want to know if the available request types/forms in a project  using Proforma with servicedeskapi before even a user files an issue/requests e.g. 
```

 

Quim Montal February 15, 2022

Are there any news on this topic? I am not seeing anything related to proforma or forms on the JSON response with all of the issue fields (working with Jira Cloud).

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