Get korrekt smart value

dahu February 26, 2024


I got an SLA with json-name: "\"Erledigt\" nach 14 Tagen \"Geschlossen\""

With a log-action with smart value: {{issue.fields."\"Erledigt\" nach 14 Tagen \"Geschlossen\""}} I get this result:

SlaFieldBean{completedCycle=[]ongoingCycle=SlaCycleBean{startTime=SlaDateTimeBean{iso8601=Mon Feb 26 12:21:05 UTC 2024, jira=Mon Feb 26 12:21:05 UTC 2024, friendly='Heute 13:21', epochMillis=1708950065734}, breachTime=SlaDateTimeBean{iso8601=Thu Feb 29 05:21:05 UTC 2024, jira=Thu Feb 29 05:21:05 UTC 2024, friendly='29/Feb/24 06:21', epochMillis=1709184065734}, breachTime=null, breached=false, paused=false, withinCalendarHours=true, goalDuration=SlaTime{millis=234000000, friendly='65h'}, elapsedTime=SlaTime{millis=2163363, friendly='36m'}, remainingTime=SlaTime{millis=231836637, friendly='64h 23m'}}}


... so it works.

But I need the value of 

{{issue.fields."\"Erledigt\" nach 14 Tagen \"Geschlossen\"".elapsedTime.millis}} to compare the value with another value, but in a log-action I do not get a result for the smart value

What is the correct smart value for that?

See screenshot with .json - names...

Best Regards,


2024-02-26 14 04 53.png

1 answer

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Answer accepted
Kalyan Sattaluri
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February 26, 2024

Hello @dahu 

Can you please log below smart value and check


dahu February 26, 2024

Hello Kalyan,

aarrgghhh :) ... I should have been able to see the missing "ongoingCycle" ... next time I will know.

It works fine, thank you very much!!

Best Regards,


Like Kalyan Sattaluri likes this

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