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Get a list of issues that have missed SLA in Jira Service Management

Nick Lucey December 6, 2022

Is there a JQL query I can run that will give me a list of issues that have violated an SLA (of any kind) in a jira service management project?

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Dave Mathijs
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December 6, 2022

Hi @Nick Lucey 

  • breached() filters out issues whose last SLA cycle has failed to meet its target goal
  • everBreached() filters out issues that have failed to meet their target goal

You can find more info here: Write JQL queries for SLAs

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