I am looking for the information regarding the GDPR as a PM. I found the information in the below link regarding the GDPR in JIRA which got my attention
In my case, I intend to input some personal information (eg. full name, date of birth, home adresse) into the ticket. Will it be deleted ?
Could you please help to paraphrase it more clearly ?
Thanks in advance.
Hi @CAO Ngoc Tan ,
The important thing first: No, Jira will not delete any data in your cloud instance without being told to. The article you linked to does not apply to the Cloud version of Jira, but rather the Server version. Which also will not delete any data without being told to.
Hope that helps,
P.S. As a general note about data privacy: It is good practise (and even legally required in some countries) to minimize the amount of Personal Identifiable Information that you store in any system. This also applies to Jira, however you as an admin will have to make a decision on what is acceptable for your specific use-case. If in doubt, it is always a good idea to get a legal opinion, especially in places like the EU.
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