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Forms approval

How do send the request to the approvers? We have tried adding default approvers on the request types but it doesn't send a notification to the approver.

1 answer

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Brant Schroeder Community Leader Sep 07, 2022

@Bryan Tito 

Is the customer notification turned on in the service desk?

Screenshot 2022-09-07 224816.jpg

Thanks @Brant Schroeder 

Where could I find this settings?

Brant Schroeder Community Leader Sep 08, 2022

@Bryan Tito Project Settings > Notifications > Customer Notifications

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