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Forms approval

Bryan Tito September 7, 2022

How do send the request to the approvers? We have tried adding default approvers on the request types but it doesn't send a notification to the approver.

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 7, 2022

@Bryan Tito 

Is the customer notification turned on in the service desk?

Screenshot 2022-09-07 224816.jpg

Bryan Tito September 8, 2022

Thanks @Brant Schroeder 

Where could I find this settings?

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 8, 2022

@Bryan Tito Project Settings > Notifications > Customer Notifications

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