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Hello all,

I would like to know if it is possible to filter all the tickets where the transition from "Open" to "In Progress" was made by a specific person.

thanks

Carlos.

 

1 answer

1 accepted

4 votes
Answer accepted

Hi, @Carlos Giovanny Quintana Corredor !

Yes, it is possible, for example:

status changed FROM "Open" TO "In Progress" BY 5cd147905c99a60dcbae0977

Thanks a lot. It works perfectly.

Regards,

 

Carlos

Like Alexander Bondarev likes this

Hi, @Carlos Giovanny Quintana Corredor how have you set it?

When I type 

status changed FROM "Open" TO "In Progress" BY 5cd147905c99a60dcbae0977 

it doesn't accept the name of the specific person after BY.

Thanks. 

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