Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Filtering requests according to customers

Hi! I am looking for a way to see requests according to different customers. eg:

Customer 1:

- request a

- request b


Customer 2:

- request c

- request d


Now it is all bunched together in the same list.  Appreciate any help!

1 answer

1 accepted

0 votes
Answer accepted

Hi Joanne,

Is a customer for you a reporter/user or all users from a specific company. 

In general, you can simply create some more queues, one for each customer. But you'll need to add a new queue whenever you get a new customer. 

According to what the customer is for you, you will have to configure the queues different. 

Thank you for the quick and helpful response Bastian!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

172 views 0 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you