Filtering requests according to customers

[Joanne Goh]

Hi! I am looking for a way to see requests according to different customers. eg:

Customer 1:

- request a

- request b

Customer 2:

- request c

- request d

Now it is all bunched together in the same list.  Appreciate any help!

[Bastian Stehmann · Accepted solution]

Hi Joanne,

Is a customer for you a reporter/user or all users from a specific company. 

In general, you can simply create some more queues, one for each customer. But you'll need to add a new queue whenever you get a new customer. 

According to what the customer is for you, you will have to configure the queues different. 

[Joanne Goh]

Thank you for the quick and helpful response Bastian!