Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Filtering on dashboards

Melissa McCabe
Melissa McCabe June 5, 2024

I have a dashboard created for all open tickets for my team of people and our customers.  Why do the columns only sort by alpha order and not allow you to put a filter in to select certain customers or certain team members?   I don't want to have to create a filter for each customer or team member.   Would "Rich Filters" help me with this or what has anyone done to alleviate this issue?  TIA! 

Answer
Watch
Like Be the first to like this
113 views

1 answer

0 votes
John Funk
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
June 5, 2024

Hi Melissa - Welcome to the Atlassian Community!

Yes, I would recommend Rich Filters for that. 

View More Comments
Melissa McCabe
Melissa McCabe June 5, 2024

Thank you!

Like • John Funk likes this
John Funk
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
June 5, 2024

You are welcome!

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events