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Fields not showing when ticket is created

Marcus Tezcan August 11, 2022

Hi all!

 

In IT Service Desk board, company-managed project, I've created a custom request with custom fields. However when I go to create a ticket, the fields don't show. You can see from the screenshot it's missing 'Country' and 'Expected Output' for example.

Can anyone help?

Thanks,

Marcus

Screenshot 2022-08-11 at 14.40.31.pngScreenshot 2022-08-11 at 14.40.06.png

 

1 answer

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1 vote
Answer accepted
Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 11, 2022

Hi @Marcus Tezcan 

There is three dots (***) at the right. Can you please confirm that all fields are shown?

Marcus Tezcan August 11, 2022

That's it! Thanks!

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