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Field with automatic filling

Administrador de Jira GA
Administrador de Jira GA September 18, 2020

Good day,
Create a field where on the agent screen, it can be filled in automatically with the name of the person and the one in the user portal is not possible, how can I make it the same.

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Regards

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Fahad Siddiqui
Fahad Siddiqui
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September 20, 2020

@Administrador de Jira GA which custom filed are you using for customer portal?

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Administrador de Jira GA
Administrador de Jira GA September 20, 2020

I do not understand you? you mean the field?

Thank you

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Fahad Siddiqui
Fahad Siddiqui
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September 20, 2020

Please go in issues..then click on custom filed... search the custom filed name and provide me the type of filed.

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