Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Field Value changed event triggered once instead of many times

Dear community,

I want to make Jira automation add a comment when one of a certain set of field values changes on a Jira cloud project.

When the user changes more than one field value in a short time frame (like in a few seconds, which is very common in our case), the automation triggers only once instead of many times for every single field.

Has anyone come across this problem and if so do you have a solution?


1 answer

1 accepted

0 votes
Answer accepted
wwalser Atlassian Team Feb 09, 2021

Automation should trigger for each change. Please share a screenshot of your automation rule configuration.

Screenshot 2021-02-10 at 09.29.05.png

I change 4 fields in 10 seconds and this automation adds one comment.

Screenshot 2021-02-10 at 10.14.47.png

The recent rule executions look like this, but there is just one comment.

There is a checkbox in the comment action that prevents the comment action from spamming a single issue many times. I believe you have that checkbox checked while it needs to be unchecked.

Can't be 100% sure as you didn't provide that portion in the screenshot but please look there. Unchecking that box should cause the automation to work as expected.


Like mustafa_turan likes this

Yeah, that worked. Thanks a lot!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

241 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you