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Field Value changed event triggered once instead of many times

Dear community,

I want to make Jira automation add a comment when one of a certain set of field values changes on a Jira cloud project.

When the user changes more than one field value in a short time frame (like in a few seconds, which is very common in our case), the automation triggers only once instead of many times for every single field.

Has anyone come across this problem and if so do you have a solution?

Best,

1 answer

1 accepted

0 votes
Answer accepted
wwalser Atlassian Team Feb 09, 2021

Automation should trigger for each change. Please share a screenshot of your automation rule configuration.

Screenshot 2021-02-10 at 09.29.05.png

I change 4 fields in 10 seconds and this automation adds one comment.

Screenshot 2021-02-10 at 10.14.47.png

The recent rule executions look like this, but there is just one comment.

There is a checkbox in the comment action that prevents the comment action from spamming a single issue many times. I believe you have that checkbox checked while it needs to be unchecked.

Can't be 100% sure as you didn't provide that portion in the screenshot but please look there. Unchecking that box should cause the automation to work as expected.

🥂

Like mustafa_turan likes this

Yeah, that worked. Thanks a lot!

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