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Few tickets are not visible in customer portal

John Diz
John Diz November 20, 2019
  • Few tickets  are not visible in customer portal. 
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Avinash Bhagawati _Appfire_
Avinash Bhagawati _Appfire_
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November 20, 2019

Hi @John Diz ,

Please check whether Request Type field has value or not for affected requests. If no value it does not show up in customer portal.

Thanks

Avinash

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Patrick Buchanan
Patrick Buchanan September 29, 2020

Why is that?

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