Hi JSDians, Facing problem in upgrading Jira Service Desk using OBR file. i'm trying to upgrade from JSD 3.3.0 to 3.13.0 using upload an application from Versions & licenses page. when i select the file and upload, at the end of the installation it comes out with an error. log file content. ------------------------ 2018-12-24 11:48:23,816 UpmAsynchronousTaskManager:thread-2 WARN vmurali 707x505x1 hu5b35 10.0.2.7 /rest/plugins/1.0/ [c.a.u.core.install.DefaultPluginInstallationService] Plugin installation failed: Failed to resolve plugin dependencies within OBR [plugin_5818185373019691460_jira-servicedesk-application-3.6.0.obr]. Please see the logs for more detailed information. ------------------------- But there is no more info further than this. it also doesn't say anything on plugin dependencies. Any help is appreciated. Regards Murali V
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events