May I know whether PDF format is disabled or enabled in resource module of Bigpicture.
Because I don't find it big template.
Hi @Pradeep
The PDF export should also be possible on the Resources module, however, since the export to PDF requires some additional settings, I would kindly recommend the following:
1. Please navigate to the BigTemplate technical configuration, tab: Technical info and run Export diagnostic, in order to check if the settings are correct. In case not, a popup will let you know what to do next.
In case everything looks good on the diagnostic, yet the option is still not available, please create a ticket to our Support Team, so that we can investigate it further.
Hope this helps.
Best regards,
Adam
Hi Team,
Thanks for responding.
Since I got error message while performing actions mentioned above so raised support ticket.
Hopefully issue will get it resolved.
Regards,
Pradeep KM
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.