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Export internal data


I would like to know if there is an option to download the ticket history to see all the people who have participated in that ticket and the days and time of each change in the ticket. Basically access to our internal data and be able to export it. Is there any option?


Thank you


1 answer

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Answer accepted
yuliia_b__SaaSJet_ Marketplace Partner Nov 10, 2021

Hi @Alejandra González 

There is no built-in option to download ticket history in Jira. If you feel comfortable with it, check out solutions from the Marketplace. One of them is developed by my team. With Issue History add-on you can export ticket history as CSV or Excel file.

All ticket updates will be presented in the table view. You will find out easily what changes were made, when and by which user.

IH 13 (3).png

Try if it will be helpful for you. Let me know if you have any questions.

Kind regards


Hi @yuliia_b__SaaSJet_ 

Thanks for your quick answer. I'll try this solution.

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