Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

¿Existe un valor inteligente que obtenga información del campo de contexto?

Roberto Vargas J October 14, 2021

Hola 

Estoy buscando un valor inteligente que obtenga la información del campo de contexto, específicamente el campo Email, ya que necesito crear una regla la cual envíe un mail de respuesta a esa dirección de correo electrónico.

 

image.png

1 answer

1 accepted

5 votes
Answer accepted
Carlos Faddul
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 14, 2021

@Roberto Vargas J  you need to validate an email or just send a email to this field ?

Roberto Vargas J October 14, 2021

I need just send a email to this field

Carlos Faddul
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 14, 2021

@Roberto Vargas J  You will need to use smart values to do this.

First - insert the action "Send Email"

Captura de tela 2021-10-14 131730.png

In the field "To" you will use the smart values {{issue.Email}} to get the value of this specific custom field in issue.

The Subject and Content, then you can create templates or fill with the informations that you find necessary.

I hope I helped you.

If this post was helpful, mark it as Accepted solutions, so you can help others who may have the same difficulties.

If your question has not been resolved, please post again with more details.

Roberto Vargas J October 14, 2021

Thank you ! The {{issue.Email}} value was what I needed.

Thank you very much for the quick answer.

Like Carlos Faddul likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events