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Exist the option to see the create time from a ticket in the Queue?

I want to see the create time fix like the same how the create date from an ticket in the Queue, for the moment I see it only when I swift with the mouse over the create date.

2 answers

1 vote
Ivan Lima Community Leader Oct 14, 2021

Hi @Oscar Ortiz, this is not available as yet. You can find a feature request at the Atlassian public issue tracker, where you can vote on and add yourself as a watcher to receive notifications and updates from now on.

0 votes

Hi @Oscar Ortiz 

You can't do that as @Ivan Lima very correctly stated. However, as a workaround you could create a custom field (date picker), which you will populate it either in the create transition of every issue's type workflow with a post function, or via automation. In both cases you will set this field equal to the created date.

Let me know if that helps.

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