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Exalate - not all (custom) fields are fetched from remote

Csaba Vertessy February 16, 2024

Hey there,

Has somebody using Exalate already experienced this?

I have created a new connection, was able to map almost all the fields but sometimes not all of them are fetched from remote.

If I switch to the remote and try to do the mapping there the field is there but then it's not listed from the other remote (so switching sides basically).

 

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Dhiren Notani_Exalate_
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February 17, 2024

Hi @Csaba Vertessy ,

Thanks for asking your question!

I am Dhiren, one of the solutions engineers working with Exalate.

May I please ask for some more details here, like the connectors involved and also what type of connection did you create (Basic, Visual or Script)?

I would suggest creating a support ticket with us using this link and we can take this discussion forward.

Thanks, Dhiren

Csaba Vertessy February 19, 2024

Hi @Dhiren Notani_Exalate_ ,

It's a Cloud2Cloud connection and I have used the Visual type of connector to create the mappings.

In the meantime I have already raised a support ticket for you.

Thanks, Csaba

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