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Error with update Dashboard

avassin July 23, 2020

Hi,

I am facing a problem. the dashboard was created about a year ago. Now, when adding new gadgets or changing the current ones, I get the error "The filter configured for this gadget could not be retrieved. Please verify it is still valid on the issue navigator."

There were no changes to filter or dashboard access.
Also, when I try to delete a gadget, I get the error "Sorry, your changes to this dashboard could not be saved. Your dashboard may be out of sync with the server: please reload the page."

What could be causing this?

2 answers

0 votes
avassin August 10, 2020

I found! it's happened after include proxy server in chain.
In directly connect Dashboards changing is working.

But we need to use proxy server.. What kind of settings i need to use?

Example server.xml:

<Connector port="8080" relaxedPathChars="[]|" relaxedQueryChars="[]|{}^&#x5c;&#x60;&quot;&lt;&gt;"
maxThreads="150" minSpareThreads="25" connectionTimeout="20000"
enableLookups="false" maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true"
redirectPort="8443" acceptCount="100" disableUploadTimeout="true"
proxyName="dns.name" proxyPort="443" scheme="https" secure="true"/>

avassin August 10, 2020

Here default server,xml in directly configuration:

 

<Connector port="8080" relaxedPathChars="[]|" relaxedQueryChars="[]|{}^&#x5c;&#x60;&quot;&lt;&gt;"
maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false"
maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" redirectPort="8443"
acceptCount="100" disableUploadTimeout="true" bindOnInit="false"/>

<Connector SSLEnabled="true" relaxedPathChars="[]|" relaxedQueryChars="[]|{}^&#x5c;&#x60;&quot;&lt;&gt;"
acceptCount="100" clientAuth="false" connectionTimeout="20000" disableUploadTimeout="true"
enableLookups="false" keyAlias="jirasd" keystoreFile="/opt/atlassian/jira/jirasd.jks" keystorePass="changeit"
keystoreType="JKS" maxHttpHeaderSize="8192" maxSpareThreads="75" maxThreads="150" minSpareThreads="25" port="8443"
protocol="org.apache.coyote.http11.Http11NioProtocol" scheme="https" secure="true" sslProtocol="TLS"
useBodyEncodingForURI="true"/>

0 votes
Andrea Hakim July 27, 2020

Try to reindex as a first resort.

avassin July 27, 2020

Hi.

No, it didn't work..

I tryed reindex, update JiraSD and core by 8.11.0 from 8.1.0, create new dashboard and recreate filters.

No one is work. In creating new dashboard with new filter trouble stay here (gadgets non installing)

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