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Error in Adding Email Domain to Allow list - Jira Cloud

I am seeing an error every time I try and add a Domain to the Allow list in the Project Settings of my IT Help Desk Project. 

The error only says "An Unknown Error has occurred, please try again later". Currently I cannot add any domains to this list. 

The reason I am trying to do this is because there is a specific domain that is sending Email Requests to this project and yet we are not receiving them. I believe that they are being marked as spam. 

Basically, I need to allow these folks to submit IT Help Desk tickets via email and its not happening.

Any Help is appreciated,

 

Thank you

2 answers

Hi. I also have this issue. Can it be looked into or was a resolution found?

0 votes

Same issue here, would be nice if a solution was offered.

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
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PERMISSIONS LEVEL
Site Admin
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