Hola alguien que me pueda ayudar con este error por favor !
no se le pueden asignar incidencias al usuario 712020:4d76f9eb-f649-46d8-8d79-eaf0fca37100
solo me pasa con un usuario
Hola Mesa. ¡Bienvenido a la Comunidad Atlassain!
Ese usuario debe tener el permiso de Usuario asignable en el Esquema de permisos adjunto al proyecto.
Y debe ser un Agente.
Welcome to the community. I agreed with what @John Funk stated that user must be called in your JSM project's permission scheme with "Assignable Issue" right + he/she must also have an agent license for your site and a member of your project's Service Desk Team project role.
Hope this also helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
Viasat Inc.
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Hola, el usuario tiene el permiso de Usuario asignable y está como agente
Gracias !
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