Error 500 when changing from Email Request to Service Request with Approvals

Ben May 30, 2022

I'm using the ITSM template. When I try to convert an email request into a Service Request with Approvals I get this:

 

jira-error.jpg

 

  • Error type: 500 - Internal server error
  • Log reference: fe2a0a9d-baae-45e0-8c37-bd6f3eef016a

I'm not really sure where to go with this, as I can't log a support case as I'm on a Free plan and I'm not sure what support the community can offer.

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events