We're using JSM for about 6 weeks now but sometimes customers complain they aren't getting notifications if we comment on their tickets.
Ideally, I can access a log of emails triggered to see what's happening? Is something like that available?
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events