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Emails not getting DKIM signed


I have configured notifications and emails are being sent on our behalf using ithelpdesk email address but not DKIM signed.

We have configured DKIM Setup on DNS register and on validation it shows domain has been verified and configured properly but still the emails coming from Jira are not DKIM signed . Does anyone know if there is an ongoing issue.


Pankaj Sharma

1 answer

0 votes

Hello Pankaj,

Welcome to Atlassian Community!

Checking the details of your site, I can see that the domain is correctly verified, so the issue you are facing might be related to failed DMARC.

For more details, please check the feature below:

Please, click on vote and watch to receive updates about the feature.

As a workaround, please, whitelist our domains and IPs:

Kind regards,

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