I've been searching and troubleshooting these for a month now, I think I've tried everything I see here.
If you can share a fix please, we have an email alias associated to the email account in JIRA Service Management Project, but there is a specific user that when she's sending an email its not creating an issue/ticket. Only from that user.
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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