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Email request fails when customer sends the mail


Sorry, there was an error in the Post-functions..

Thanks for help

1 answer

0 votes
Jack Brickey Community Leader Apr 28, 2022

Hi Paul,

Can you please have a look at the request type assigned to email. Go to project settings > request types and then choose the request type that is associated with emails. Edit that request type and look for any fields that are required. For email requests only summary and description can be used.

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