Can you please have a look at the request type assigned to email. Go to project settings > request types and then choose the request type that is associated with emails. Edit that request type and look for any fields that are required. For email requests only summary and description can be used.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event