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Email notifications are off until 14/Sep/20


Can you please help to fix issue with email notification limit.

We have standart plan (free trial) where there should be no limit on email notification.

Waiting for your feedback, thank you!

1 answer

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Jack Community Leader Sep 14, 2020

If you are sure that you are on a Standard trial and not a free plan and you are seeing notifications have stopped due to a limit then contact Atlassian Support. 
However, I’m not sure if the trial employees a limit on notifications or not TBH. I would not think so but don’t know for sure.

note if you go to the support page and you are redirected to the Community then you are in fact on a Free plan not Standard. You can also check this under Jira admin section > billing.

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